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SKINTHETICS is where exclusivity meets results let’s create your custom treatment plan or answer any questions you may have.

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Frequently asked questions

Every client’s journey is unique, but some questions come up often. We’ve created this space to give you clarity, confidence, and peace of mind as you step into the world of SKINTHETICS

How should I prepare for my appt?

To ensure your treatment delivers the best results, we recommend the following:

24–48 hours before your appointment: Avoid using active skincare ingredients such as retinol, AHAs, BHAs, vitamin C, or exfoliating products. Pause at-home treatments like scrubs, waxing, at home dermaplaning tools or self-tanning on the face. Refrain from facial waxing or injectables such as Botox or filler.

Day of your appointment:
Arrive with clean skin — no makeup, sunscreen, or skincare products to maximize scheduled time.
Hydrate well with water to support your skin’s healing and glow.

After your appointment:Avoid heat, steam rooms, saunas, and strenuous exercise for 24–48 hours.

Do not exfoliate or use active products (retinol, acids, scrubs) until advised.
Apply SPF daily, avoid direct sun exposure, and keep your skin hydrated.
For microneedling and chemical peels, follow the pre/aftercare instructions provided to you for optimal results.

How often should I book a facial?

For most clients, we recommend scheduling a facial every 4–6 weeks to maintain skin health and keep results consistent. Depending on the treatment booked, visits may be more frequent or spaced further apart - your esthetician will design the ideal plan customized to your skin’s needs.

What are your policies? 

Cancellations must be done 24-48 hours of your scheduledappointment time. If you cancel in less than 24 hours of your appointment yourretainer fee will be held and is non-refundable and 50% of your service feewill be required. A new retainer fee will be required to re-schedule yourappointment.

Do you accept walk-ins, or are appointments required?
Appointments are required to secure an appointment.

What is your late policy?
We offer a 5-10 minute grace period, any later will require you toreschedule and pay an additional retainer fee.

Do you offer memberships or packages?

Yes, Skinthetics offers exclusive facial memberships designed for clients who want consistent care and lasting results. We also provide curated treatment packages for advanced services such as microneedling and chemical peels, giving you the opportunity to invest in your skin with a structured plan with financing available. Each option is customized to your skin’s needs while offering savings and priority booking.

Do you offer Gift Cards?

Yes! Skinthetics Studio gift cards are the perfect way to share the gift of self-care. They can be purchased in any amount and used toward any of our treatments or products, making them ideal for birthdays, anniversaries, or just because.

Visit us

Albuquerque, NM

Step into Skinthetics in Albuquerque and experience a space where your skin is our speciality and luxury is standard.

1825 San Mateo Blvd NE Albuquerque, NM 87110
Hours:
See current openings and reserve your spot using the ‘Secure Your Appointment’ button above.

San Francisco, CA

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58 Middle San Francisco, California (CA), 94124
Hours:
Mon to Fri 7:00 am - 18:00 pm
Sat to Sun 9:00 am - 15:00 pm
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Los Angeles, CA

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8989 West Piper Street Los Angeles, CA 90813
Hours:
Mon to Fri 7:00 am - 18:00 pm
Sat to Sun 9:00 am - 15:00 pm
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